Yes—both the Daily Awakening Balm and the Day to Night Balm System can be inscribed with initials on the product page for an additional fee. Please allow up to an additional 7 business days for processing on inscribed orders.

To keep your case looking its best, wipe gently with a soft microfiber cloth to maintain its shine. Store out of direct sunlight when not in use. Over time, your case may develop natural patina and character with regular use—this is simply part of its life as a keepsake, not a flaw.

Yes. Your case is designed to be refilled, not replaced. Refill balms are available as a one-time purchase, either individually (Daily Awakening or Evening Grounding) or together within the Day to Night Balm System.

The Daily Awakening Balm is our hero product—a go-to, daily ritual balm housed in a refillable, weighted pearl-shaped keepsake case. The Day to Night Balm System pairs it with our Evening Grounding Balm, so you have a ritual for both rising and rest.

We currently ship within the United States and to a selection of international countries. If you would like to arrange for shipping to a country not yet listed, please reach out to hello@spaceoftime.co to inquire about a custom quote and we would be happy to help.

For international orders, please note that all orders ship DDU (Delivered Duty Unpaid) and Space of Time Studio is not responsible for any customs, duties or taxes that may apply. All duties, taxes, and customs fees are the sole responsibility of the customer.

Orders will be processed within 3–5 business days. Orders including a custom inscription require up to an additional 7 business days for processing before shipping.

Domestic orders are shipped via USPS or UPS Ground and are usually received within 5–7 business days from shipping.

International delivery times can vary widely based on the destination and customs process, but they generally range from 7–21 business days.

Please email us at hello@spaceoftime.co as soon as possible if you need to make a change. Once an order has entered processing, we may not be able to modify or cancel it, so the sooner you reach out, the better we can see if we can help.

If any items arrive damaged in your order, please send a photo of the damaged items to us at hello@spaceoftime.co and we will work on replacing the items or remedying the issue.

Unfortunately, we are not responsible for any packages that are lost or stolen during shipment. However, please reach out to us at hello@spaceoftime.co and we will try our best to help.

Due to the nature of our products and the fact that we are a small company, we cannot accept returns at this time. Items featuring a custom inscription are made specifically for you and are strictly final sale.

If you receive a product with an issue or defect, or have any questions prior to ordering, please reach out to us at hello@spaceoftime.co. We're happy to help.

For group or bulk orders, we would be happy to work with you to advise on stock, lead-time, and shipping considerations. Please email us at hello@spaceoftime.co with details of your order, including the product(s) you are interested in and preferred quantities.

For customer, press, or wholesale inquiries, you can reach us at hello@spaceoftime.co.